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Ideas Management System delivered to Blackburn Council

VidaVia UK was commissioned by Blackburn with Darwen Council to build and deliver an ideas management system that would build on lessons learned from their previous experiences in this area.

Once of the main challenges was to ensure a high uptake of the system across the council staff. This was managed by dispensing with traditional login methods and embedding the ideas management system as an "app" within VidaVia's FrontlineSaver framework, a PC-based desktop software accessible at the single keypress and which delivers real-time notifications to users' desktops.

The end result was that the rapid user validation process was highly successful - leading to a very rapid installation and uptake. The notifications system (small popups on the user desktop) gave much needed publicity to submitted ideas and led to a wider discussion and more energetic staff engagement.

We have continued to enhance the features of the Our Ideas system since it is being delivered as an SaaS model from our UK data centre.

We are now looking at developing additional "apps" within the FrontlineSaver framework to capitalise on the remarkable user engagement achieved by Our Ideas.

For more information on Our Ideas, FrontlineSaver or our ability to produce secure, productive software for councils, please contact Martin Robinson: martin@vidavia.com